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Network Service & Support

Our superior service is based on a team approach. Our entire organization is available to meet all your information technology needs. We strive to be your long-term support partner by helping you realize profitability gains through information systems and technology management. Once your network integration is completed, additional on-site service and support is critical to the success of any network project plan. Our service and support consist of:

bulletOn-site service for all hardware and software
bulletOne to eight hour response time
bulletGuaranteed computer operation after diagnostics
bulletFree telephone support
bulletFree loaner equipment
bulletApplication support
bulletNetwork operating support
bulletPreventative maintenance support
bulletRemote modem diagnostics on all network problems, provides immediate support for the administrator
bulletOn-site manufacturers warranty repair, at no charge
bulletUpgrade network operating system as newer versions are released
bulletImplementation of new applications, as they become available, and on-going training for your staff
bulletDisaster recovery plan
bulletSingle source vendor for servicing your hardware and software
bulletPre-configured and burned in file servers at Quanta Tech allow for a quick swap in case of a file server crash.