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Network Service & Support

Our superior service is based on a team approach. Our entire organization is available to meet all your information technology needs. We strive to be your long-term support partner by helping you realize profitability gains through information systems and technology management. Once your network integration is completed, additional on-site service and support is critical to the success of any network project plan. Our service and support consist of:

	On-site service for all hardware and software
	One to eight hour response time
	Guaranteed computer operation after diagnostics
	Free telephone support
	Free loaner equipment
	Application support
	Network operating support
	Preventative maintenance support
	Remote modem diagnostics on all network problems, provides immediate support for the administrator
	On-site manufacturers warranty repair, at no charge
	Upgrade network operating system as newer versions are released
	Implementation of new applications, as they become available, and on-going training for your staff
	Disaster recovery plan
	Single source vendor for servicing your hardware and software
	Pre-configured and burned in file servers at Quanta Tech allow for a quick swap in case of a file server crash.